{"id":106,"date":"2025-02-07T12:01:24","date_gmt":"2025-02-07T01:01:24","guid":{"rendered":"https:\/\/khozouei.com\/?p=106"},"modified":"2025-02-07T12:03:04","modified_gmt":"2025-02-07T01:03:04","slug":"sales-communication","status":"publish","type":"post","link":"https:\/\/khozouei.com\/index.php\/2025\/02\/07\/sales-communication\/","title":{"rendered":"Sales Communication"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-luminous-vivid-amber-color has-text-color has-link-color wp-elements-07722dbc744626abbdf50bafe71676c5\"><strong>Lesson: Don&#8217;t contribute to the conversation like a technical expert. Act as a psychologist. Ask questions and actively listen. Its not about you.<\/strong><\/h2>\n\n\n\n<p>I do a bad job listening to people talk. I get anxious and I feel like I have to prove myself by demonstrating how much of an expert I am.  Its a tough habit to break (its a family trait I&#8217;m afraid).<\/p>\n\n\n\n<p>Sales Communication feels to me much more like being a psychologist.  Ask questions that show you want to hear bout their problems, and that their problems are the most important thing to you.  Active listening. Empathy, Clarity and conciseness (ughh I ramble so much). Authenticity. Building rapport.  All things I need to focus on. <\/p>\n\n\n\n<h4 class=\"wp-block-heading has-vivid-green-cyan-color has-text-color has-link-color wp-elements-e45d68c4aff154f7d660680fa2190f3d\">So What Now?<\/h4>\n\n\n\n<p>Well, next customer meeting I have, I&#8217;m going to try and focus on the customer problem. Thats It. I&#8217;m not going to present my product. I&#8217;m not going to offer solutions straight away. I&#8217;m going to listen and ask questions. Then, I might offer a step forward. Something to collaborate on. Not a fully formed solution. <\/p>\n\n\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Lesson: Don&#8217;t contribute to the conversation like a technical expert. Act as a psychologist. Ask questions and actively listen. Its not about you. I do a bad job listening to people talk. I get anxious and I feel like I have to prove myself by demonstrating how much of an expert I am. Its a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"_links":{"self":[{"href":"https:\/\/khozouei.com\/index.php\/wp-json\/wp\/v2\/posts\/106"}],"collection":[{"href":"https:\/\/khozouei.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/khozouei.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/khozouei.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/khozouei.com\/index.php\/wp-json\/wp\/v2\/comments?post=106"}],"version-history":[{"count":2,"href":"https:\/\/khozouei.com\/index.php\/wp-json\/wp\/v2\/posts\/106\/revisions"}],"predecessor-version":[{"id":108,"href":"https:\/\/khozouei.com\/index.php\/wp-json\/wp\/v2\/posts\/106\/revisions\/108"}],"wp:attachment":[{"href":"https:\/\/khozouei.com\/index.php\/wp-json\/wp\/v2\/media?parent=106"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/khozouei.com\/index.php\/wp-json\/wp\/v2\/categories?post=106"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/khozouei.com\/index.php\/wp-json\/wp\/v2\/tags?post=106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}